SHIPPING

We typically ship orders out the next business day, but under some circumstances, we may take longer. A confirmation email will be sent when your order has been shipped. Reefer Stuff is not responsible for delays in shipping caused by the US Postal Service.

Contact orders@reeferstuff.com for any additional shipping info.

---------------------------------------------------------------------

RETURN POLICY

Please note : You must contact us via email at orders@reeferstuff.com BEFORE returning any items.

If your item is damaged in any way or your are not 100% happy with your purchase you may return the item within 30 days of delivery for a replacement or refund. Apparel must be unworn/unwashed for returns and exchanges.

Return address:
Canadian Affiliate Management Company
964 Village Drive
CL38 Bowen Island
BC Canada V0N1G0

Replacement

You may request a replacement for your purchase within 30 days of the order ship date for either of the following two reasons:

Refund

You may return your unopened or original condition item for a refund within 30 days of the order ship date. (If you discover that the item is defective after the package is opened, we will send you a replacement; please see Replacement above). Refund will be of the item purchase price, excluding shipping & handling.

Refunds are contingent upon inspection of item(s) once we receive it. Again you MUST contact us within 30 days if you intend to return ANY item back to our store. Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded.

If you then wish us to return the item back to you we will have to bill you for return shipping.

Please note: We do not refund shipping costs that you pay on returned items.